Making customer service easy since 2007.
For 15 years, we’ve been meeting customer needs, setting up teams for success, and keeping businesses in sync. We've improved relationships between businesses and the customers they serve—all while planting roots in the communities we call home.
To celebrate this milestone, we’ve collected key moments of our story in this (probably) first-of-its-kind interactive timeline.
Here, you can read about our most epic escapades, from tense chicken-farm negotiations to highly acclaimed product launches and time-traveling museums.
Each moment represents a different Zendesk core value, and there are packs of shiny cards hidden throughout this site. Find them all to make your whole timeline shine.
The values that got us here
We believe diversity makes us stronger and strive for a workplace where everyone feels welcome.
We put our customers at the center and are always working to earn their trust.
We achieve success with our winning combination of humility and confidence.
We do everything with intention and focuson work that moves us forward.
We design technology to reduce complexity and create better experiences for everyone.
We want to be a champion of empathy and a force for good – in places we live and work, and the world at large.