2018
Sláinte to Zendesk Ireland
No. 046
DESCRIPTION◆
The Dublin office opened with six floors that take visitors from the public square—a cheerful ground floor cafe—to private nooks and quiet workspaces as you climb higher. Gather around the petanque court or step outside for some fresh air.
ZENDESK VALUE: Community
2018
Keep growing
No. 047
DESCRIPTION◆
Our eight Employee Communities (ECs) offer Zendeskians a safe place to bring their identities to work. Professional development opportunities—from mentoring to workshops to job shadowing—are available within each EC.
ZENDESK VALUE: Inclusivity
2018
The man, the myth, the lamé
No. 048
DESCRIPTION◆
Dense wildfire smoke, sweatshirts we had to give back, and the debut of Sunshine made Relate in SF shine. But nothing shone brighter than Mikkel’s gold suit. A tweet to Mikkel: “The great thing is you can reuse it for so many occasions.”
ZENDESK VALUE: Humblidence
2018
Hannah’s plushy doppelgänger
No. 049
DESCRIPTION◆
Zendesk sorely needed a course in Slack etiquette. We hired Anna Florence, who was a dead ringer for internal comms queen Hannah Lawrence. Except she was a puppet. Anna’s video tutorial was concise and illuminating. TLDR: DON’T @HERE.
ZENDESK VALUE: Inclusivity
2019
Sealed with a Smooch
No. 050
DESCRIPTION◆
Given all our talk on support by messaging, acquiring Smooch was chef’s kiss. In our fifth acquisition, which TechCrunch described as “doubling down,” we brought an omnichannel messaging platform–and a bunch of Canadians–into the fold.
ZENDESK VALUE: Purpose