2020
One small tweet for mankind
No. 057
DESCRIPTION◆
It started with a Mikkel tweet: Anyone who needed Covid-19 help or guidance or wanted to use Zendesk products for relief efforts should email us. He attached a Google doc to apply for free software. From this, Tech for Good was born.
ZENDESK VALUE: Inclusivity
2020
Warning: may cause gratitude
No. 058
DESCRIPTION◆
Fun fact: Before Zendesk, we were Thank You Machine. That name came back to life mid-2020. We made a colorful, joyous way for anyone to send a digital card to a colleague or friend. Concept to launch: 6 weeks. And we got our first Webby!
ZENDESK VALUE: Community
2020
Champions of customer service
No. 059
DESCRIPTION◆
A new slogan brought us into the spotlight in more ways than one. We became the self-proclaimed champions of no-hassle returns, not waiting on hold forever, social messaging, extra sauce on the side, actually having a nice day, and more.
ZENDESK VALUE: Humblidence
2021
When four unicorns got their horns
No. 060
DESCRIPTION◆
The Startup CX Awards honored four startups that excelled in multiple categories. It was basically the Oscars…but for business. Our very own Sam Chandler emceed the event and wore a dazzling unicorn hat.
ZENDESK VALUE: Community
2021
A museum of annoying experiences
No. 061
DESCRIPTION◆
It’s the year 3000. Bad customer service is just a bad memory. That’s the premise for a gorgeous interactive site where you can tour a museum of CAPTCHA, bleak hold tunes, video calls (“all mouth no pants”) and other highly annoying stuff.
ZENDESK VALUE: Humblidence