2021
A clever addition
No. 065
DESCRIPTION◆
Robots (probably) won’t take over the world. But they might take over customer service. With the addition of Cleverly, Zendesk made AI and automation more accessible to customers than ever.
ZENDESK VALUE: Purpose
2022
Is this how the cool kids do it?
No. 066
DESCRIPTION◆
Our audience, reach, and influence skyrocketed when we launched the Zendesk TikTok channel. That’s 35,200 followers and counting. And yes, this includes lipsyncing and dancing to the latest trends.
ZENDESK VALUE: Humblidence
2022
A software place to land
No. 067
DESCRIPTION◆
What’s better than giving away software and funding to nonprofits? Giving away *even more* software and funding to nonprofits. The inaugural Tech for Good Impact Awards split $500,000 among 25 organizations doing good around the world.
ZENDESK VALUE: Community
2022
Our flagship event but make it async
No. 068
DESCRIPTION◆
Adrian’s big bets on the future of CX made a big splash at our first hybrid Relate event. It was global. It was virtual. Mikkel streamed his keynote live from SF’s Museum of Modern Art—in a pair of Men’s Daddy Pig Lounge Pants.
ZENDESK VALUE: Humblidence
2022
A big change and a bright future
No. 069
DESCRIPTION◆
After a year filled with more plot twists than a Harlan Coben thriller, Zendesk has a path forward. With our sale to Hellman & Friedman and Permira, we’ve never been more set to transform CX and serve the customer. The best is yet to come.
ZENDESK VALUE: Purpose