2009
A rolling stone gathers 1K
No. 007
DESCRIPTION◆
Momentum was building. Christoph Janz had made a key $500K investment. MSNBC was our first big name. And now we surpassed 1,000 customers, which included culture site and hosting service Laughing Squid, San Antonio’s TETCO, and WebExpenses.
ZENDESK VALUE: Purpose
2009
A phone # on the site has perks
No. 008
DESCRIPTION◆
When Devdutt Yellurkar of Charles River Ventures called, Mikkel’s cell was on Zendesk.com. He figured it was some rando. Not quite! Their first meeting took place at Alex’s 5th-floor SF walkup. A twisty road led to Series A funding.
ZENDESK VALUE: Purpose
2009
Gettin’ outta Dodge—i.e. Denmark
No. 009
DESCRIPTION◆
The VC funding meant a move to Boston. Alex and Morten were not thrilled. No Red Sox hate—they knew nothing about the city. It’s not forever, said Mikkel. “We just have to get the f*** out of Copenhagen.” The Boston office opened May 9.
ZENDESK VALUE: Purpose
2009
Buddhy cozies up to the bird app
No. 010
DESCRIPTION◆
TechCrunch once surprise-interviewed us. Afterward, Jason Calacanis said: So basically it’s a help desk with some RSS and a blog. Ow.
ZENDESK VALUE: Purpose
2009
Don’t call it Frisco
No. 011
DESCRIPTION◆
Seeking startups, talent, and sunshine, Zendesk headed west. 410 Townsend was home to Twitter, Dropbox, and former Buddhist center—fate. Zendesk moved in but Morten and Alex didn’t like it. First yelling, then mediation.
ZENDESK VALUE: Humblidence